TERMS OF SERVICE

Last updated: July 2026

1. Acceptance of Terms

By accessing or using the Think Big Logistics website, portals, or services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Services

Think Big Logistics provides freight forwarding, customs brokerage, warehousing, and related logistics services. Specific terms for individual services are set out in separate service agreements or quotes issued to you.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorised access at [email protected].

4. Prohibited Uses

  • Shipping prohibited, illegal, or hazardous goods without proper declaration
  • Providing false or misleading shipment information
  • Attempting to gain unauthorised access to our systems
  • Using our services for any unlawful purpose

5. Limitation of Liability

To the maximum extent permitted by law, Think Big Logistics shall not be liable for indirect, incidental, or consequential damages arising from the use of our services. Our liability for direct damages is limited to the freight charges paid for the affected shipment.

6. Intellectual Property

All content on this website — including text, graphics, logos, and software — is the property of Think Big Logistics and protected by applicable copyright and trademark laws. You may not reproduce or distribute it without our written consent.

7. Governing Law

These Terms are governed by the laws of the State of New York, United States. Any disputes shall be resolved in the courts of Kings County, New York.

8. Changes to Terms

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the revised Terms. We will post the updated date at the top of this page.

9. Contact

Think Big Logistics — Global Integrated Hub
9 Bay 50th St, Brooklyn, New York, 11214
[email protected]
+1 (718) 795-8731