PRIVACY POLICY
Last updated: July 2026
1. Information We Collect
We collect information you provide directly — such as your name, email address, phone number, company name, and shipment details — when you request a quote, open an account, contact us, or use our tracking tools.
We also collect usage data automatically (IP address, browser type, pages visited) to improve our services.
2. How We Use Your Information
- To process and manage your shipments and freight bookings
- To respond to inquiries and provide customer support
- To send transactional emails (quotes, confirmations, tracking updates)
- To improve our website and services
- To comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell your personal information. We may share it with trusted carriers, customs brokers, and service partners strictly to fulfil your shipment. All partners are bound by confidentiality obligations.
4. Data Retention
We retain your data for as long as necessary to provide services and comply with legal requirements. You may request deletion of your account data by contacting us at [email protected].
5. Cookies
We use essential session cookies to keep you logged in to our portals. We do not use third-party advertising cookies. You can disable cookies in your browser settings, though some portal features may not function correctly.
6. Security
We use industry-standard encryption (HTTPS/TLS), hashed passwords, and access controls to protect your data. No system is 100% secure; please use strong passwords and keep your credentials confidential.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected].
8. Contact
Think Big Logistics — Global Integrated Hub
9 Bay 50th St, Brooklyn, New York, 11214
[email protected]
+1 (718) 795-8731